Resolving Rental Housing Problems Through Conciliation
Conciliation can help landlords and tenants settle their claims without going to a hearing. Both sides have an opportunity to talk things out and clear up misunderstandings with the help of a Conciliator in the Rental Accommodations and Conversions Division (RACD). Conciliation does not require witnesses or lawyers. Even after you file a tenant petition, you may still ask for conciliation before your hearing.